Subscription Fees

• Fees may be updated from time to time however will be current at point of activating membership.
• Subscription options will be available prior to payment and activation. Note that the option selected may be only changed once the activated option has expired.
• You receive notification on expiry of your subscription.

Mentor Fee

• KWG has invested in sourcing experienced and well-rounded qualified professionals to be part of our mentor program.
• Where a mentor due to unavailability for whatever reason cancels an arranged session with a particular mentee in 2 consecutive instances, the mentee may request that an alternate mentor, meeting the same or more qualifications of the initial mentor, be allocated.
• In the event that KWG is not able to allocate an alternate mentor, a refund will be processed to that mentee.

Refund Process

• Contact KWG’s support team on info@karibaworld.co.za
• Provide details why you seek refund and the payment details. We encourage you substantiate your request as much as possible.
• Our team will review your review and revert to within 5 business days.
• If approved your refund will be processed within 7-14 business days.

Non-Refundable Services

• Completed mentorship sessions
• CV marketing
• Subscription fees

Reservation of Rights

• We reserve the right to amend our policies from time to time. All policies will be made available on our website.

Enquiries

• For enquiries, please contact KWG at info@karibaworld.co.za